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We know how important it is to feel heard and understood as a customer, therefore our caring experts of the Customer support team always have an open ear for any complaints that you might encounter while enjoying your stay on our site.

Should you feel like you are stuck or need assistance feel free to reach out to us, we are available for you 24/7, all year round!


24/7 Live Chat: Click on the icon to start chatting.

Phone number: 0061385926489 or 006408004531789 (NZ)